What is NOVA?
I. NOVA stands for Notification of Vehicle Arrivals. Whenever a road going vehicle is imported to the UK, the NOVA department of HMRC have to be provided with data regarding that vehicle - VIN, mileage, import date etc. Once that has been prvided and they are happy that import duty and VAT has been paid, they issue a NOVA number. When you go to register that vehicle with DVLA, DVLA check the NOVA database to ensure that the vehicle in question has a NOBVA number. No imported vehicle can be registered without this. We put all our vehicles through the NOVA system within a fortnight of the ship docking in the UK.
Can I get parts for my vehicle?
I. This somewhat depends on the vehicle in question but in general the answer is yes if you have purchased it from us. If there are parts that are not available in the UK but are in Japan we can source them. We have a staff of about 45 people in three locations in Japan so we are usually able to find the part and either fly it in or send it in a container. Please note we are primarily a vehicle importer, not a parts importer so we are not able to supply parts to the general public.
Do you deliver?
I. For motorcycles in the UK we usually use a specialist motorcycle delivery firm. For overseas shipping, the method of shipment would depend on the country but we can get bikes anywhere in the world. For cars in the UK, we can deliver ourselves or arrange for delivery through a third party. For overseas delivery, we would make arrangements with an international logistics firm.
How long does registration take and how much does it cost?
I. Our cars are lods already registered except in a few special circumstances. Our bikes are sold unregistered but we offer a registration service and register about 90% of them on behalf of customers. To do this we need to obtain a dating certificate from a DVLA accredited dating office, MOT, registration with DVLA and a plate. All this comes to £150 and usually takes about 4 weeks. (We have no influence over DVLA so this time frame is only a guideline.) The registration process costs £150.
Do you offer a warranty?
I. Our cars (except for vintage cars) come with a 12 month warranty. Our bikes do not come with a warranty. However, all our bikes are checked in Japan and twice more before leaving us so we do our best to ensure they reach you in good working order. (The only exception to this would be in the case of project bikes or where they are sold "as is" - i.e. with known faults that the customer buys in the knowledge that some work is required.
Can I ride a moped on my car license?
I. You do not need to take compulsory basic training (CBT) to ride a moped if you passed your car driving test before 1 February 2001. You’ll still need to complete CBT to ride a motorbike, however. For more details please see DVLA guidelines. https://www.gov.uk/ride-motorcycle-moped/licences-issued-before-19-january-2013
How can I insure my vehicle?
I. There are a number of options for insuring both imported motorcycles and cars. Many of our car customers use Mark Richard (Brokers) Ltd. 01275-792270 www.japcover.co.uk
II. Many of our motorcycle customers use Bikesure.co.uk Our dealer reference number is G4217
III. Other insurers are available.